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FAQ · topic 03 of 10

Walmart Marketplace

10 questions sellers ask about this topic, with the answers our team gives clients.

Questions and answers

10 questions

How is Walmart Marketplace different from Amazon?

It has a more curated approval process (not every seller is accepted), lower seller density in many categories, and pricing rules tied closely to Walmart.com's "everyday low price" positioning. Competition is generally lighter than Amazon, which can mean better margins in the right category.

How do I apply to sell on Walmart Marketplace?

You apply through the marketplace's online seller application, providing business details, tax information, and typically a catalog of products you intend to list. Approval isn't automatic — applications are reviewed for category fit, pricing competitiveness, and business legitimacy.

Does Walmart have an FBA equivalent?

Yes — Walmart Fulfillment Services (WFS) works similarly to FBA: you ship inventory to its fulfillment centers and they handle picking, packing, shipping, and returns, with eligibility for 2-day shipping badges.

Can I use the same product listings on Walmart and Amazon?

The underlying product content (images, descriptions, specs) can largely be reused, but each platform has its own listing format, category requirements, and item ID system (Walmart uses GTIN/UPC-based matching), so listings need to be created separately per platform.

Is Walmart Marketplace worth it for a small brand?

It can be, especially in categories where Amazon is saturated — its customer base and lower seller competition are attractive, but the more selective approval process and smaller ad ecosystem mean it works best as a second channel alongside Amazon rather than a sole platform.

What are Walmart's seller performance standards?

The marketplace tracks order defect rate, on-time shipping, valid tracking rate, and cancellation rate, similar in spirit to Amazon's account health metrics. Falling below its thresholds can lead to listing suppression or account review.

Does Walmart Marketplace charge a monthly fee?

No — unlike Amazon's Professional plan, there is no monthly subscription fee. Sellers pay referral (category commission) fees on completed sales instead.

How do Walmart advertising options compare to Amazon PPC?

Walmart Connect, the marketplace's own ad platform, offers sponsored product and brand placements similar in structure to Amazon Ads, though with a smaller overall audience and, in many categories, lower cost-per-click due to less advertiser competition.

Can I sell used or refurbished items on Walmart Marketplace?

Yes, in eligible categories, though condition must be accurately disclosed and some categories restrict non-new condition entirely. Requirements vary by category, so checking the marketplace's listing guidelines for your category before listing used inventory is important.

How does Walmart handle returns for third-party sellers?

Sellers using WFS have their returns managed for them, similar to FBA. Sellers fulfilling their own orders are responsible for managing returns within the marketplace's return policy windows, which generally match the standard return policy shoppers see on Walmart.com.

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